Terms of Use

Validated OS is a business advisory platform that helps advisors and their client organizations manage people, assessments, decisions, engagements, and related workflows. We may add, change, or discontinue features from time to time.

You must be at least 18 years old and provide accurate account information. You are responsible for safeguarding your credentials (we recommend enabling multi-factor authentication) and for all activity under your account. Notify us promptly of any unauthorized use.

You may input data about your organization and the people and clients you work with ("Customer Data"). You represent and warrant that you have the necessary rights, consents, and lawful basis to provide that Customer Data to us and to have it processed through the Service, and that your use complies with all applicable laws — including data-protection, privacy, and employment laws, and the terms of any assessment instruments you administer. As between you and us, you retain all rights in your Customer Data. You grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service.

You agree not to:

• use the Service in violation of any law or third-party right;
• upload malicious code or attempt to breach, probe, or disrupt the Service or its security;
• reverse engineer, resell, or create derivative works from the Service except as permitted by law;
• access the Service to build a competing product, or scrape or harvest data without authorization;
• misuse assessment results or personal data, or use them to make unlawful or solely automated decisions with legal or similarly significant effects on a person.

The Service may let you connect third-party accounts and services (for example, Google Calendar). Your use of those services is governed by their own terms and privacy policies, and you authorize us to access and process data from them as needed to provide the features you enable. We are not responsible for third-party services, and connecting them is at your discretion.

The Service may let you connect your own third-party artificial-intelligence services to Validated OS — for example, connecting an AI assistant account you hold (such as Anthropic Claude) via an API token, connector protocol, or similar mechanism (each, an "AI Connector"). When you enable an AI Connector, you are directing us to disclose data from your workspace to the AI service you selected, under your account with that provider. Each such disclosure is a customer-directed transfer: it is made at your instruction, and the receiving service processes that data under its terms and privacy policy — not ours.

You acknowledge and agree that:

• Your provider relationship is yours. You are solely responsible for your account with the AI provider, including its plan tier, configuration, and settings — including any settings that permit the provider to retain data or use it to train models. We recommend using business or enterprise tiers that contractually exclude model training on your data.
• You warrant you have the right to disclose. You represent and warrant that you have all rights, consents, and lawful bases required to disclose any data you access or transmit through an AI Connector — including consents from the individuals whose personal, assessment, or psychometric data is involved — and that each disclosure complies with applicable law and your own agreements and privacy commitments to your clients.
• Prohibited uses apply. You may not use AI Connectors (or content derived from them) to make employment decisions (including hiring, promotion, discipline, or termination), to make unlawful or solely automated decisions with legal or similarly significant effects on a person, or for any use prohibited by Section 4.
• AI output is not advice and nothing is "validated" by AI. Content generated by an AI service — including summaries, briefs, or drafts based on Service data — is provided for convenience only. It is not professional, legal, financial, medical, or psychological advice; it does not constitute a validated decision, an approval, or a recommendation by us; and you remain solely responsible for reviewing it and for every decision you make.
• We may limit or disable connectors. We may log connector activity, apply technical safeguards (including limiting which data categories are available to connectors), and suspend or disable any AI Connector at any time for security, legal, or operational reasons. We are not responsible for the acts, omissions, availability, or data practices of any AI provider.

Paid plans, assessment credits, and add-ons are billed through our payment provider on the terms presented at purchase. Unless stated otherwise, subscriptions are subject to a minimum commitment term and are not cancellable on a self-serve basis mid-term; the free tier is available to evaluate the Service. Fees are non-refundable except where required by law or expressly stated. You authorize recurring charges to your payment method until you cancel in accordance with the applicable plan terms.

The Service, including its software, design, and content (excluding Customer Data), and all related intellectual property, are owned by us or our licensors. VALID™ is a trademark of OSQ International Inc. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your subscription. No other rights are granted.

Each party may access the other's confidential information in connection with the Service and agrees to protect it and use it only as needed to exercise rights and perform obligations under these Terms.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Assessments, scores, insights, and recommendations are decision-support tools; they are not professional, legal, financial, medical, or psychological advice and are not determinative. They are not medical or psychological diagnoses, are not clinical instruments, and are not designed or validated for use in employment decisions (including hiring, promotion, compensation, discipline, or termination) — you agree not to use them for those purposes. Content produced by or through any AI feature or AI Connector is subject to the same disclaimers. You are responsible for decisions you make using the Service.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the twelve months preceding the event giving rise to the claim.

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, your breach of these Terms, your use of any third-party integration or AI Connector (including any claim by an individual whose data you disclosed through one), or your breach of the consent and disclosure warranties in Sections 3 and 6.

These Terms apply while you use the Service. We may suspend or terminate access for breach or to protect the Service or other users. On termination, your license ends and we will make Customer Data available for export for a limited period, after which we may delete it, subject to legal retention requirements.

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules, and you agree to the exclusive jurisdiction and venue of the state and federal courts located in Texas, except where applicable law provides otherwise.

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, by additional notice or a request to re-accept at sign-in. Continued use after changes take effect constitutes acceptance.

Questions about these Terms can be sent to support@aiadvisorygroup.com. See also our Privacy Policy.